A Dallas tower decides your move day before you do. Uptown, Victory Park, and Downtown buildings run on freight elevator reservations, dock hours, and insurance paperwork, and the leasing office has the final word on all three.
Call the front desk first
Ask for the move-in or move-out rules in writing. You need five answers: the days and hours moves are allowed, how to reserve the freight elevator, where the truck may stop, whether there is a loading dock, and who to ask for on the day.
What a COI is and who needs it
A certificate of insurance, or COI, is a document many towers ask a moving company to send before the crew can enter. Ask the office for the exact wording and the name of the person who receives it, then pass both to us with your request so the paperwork reaches the property before moving day.
The elevator is the schedule
In a tower the reserved elevator window sets how long the move can take, so the loading order matters more than speed. Measure the cab, note the door widths at both ends, and tell us about any piece that may not turn a corner. If a sofa will not fit, we want to know before the day, not in the hallway.
Move day in a high-rise
- The crew checks in at the front desk or dock and lays floor runners and cab pads first
- Heavy pieces and anything that needs the full cab go in the reserved window
- Boxes follow on carts, so the hallway stays clear for neighbors
- A final walk through the unit with you before the crew leaves
Parking and permits downtown
Downtown and Uptown streets run on posted hours and permit zones, and a loading zone may be shared with other residents’ moves. Ask the building whether a truck needs a permit and where it can stop without blocking the street.
